This workflow process directly impacts revenue velocity. It involves documents, judgment, and many handoffs, spanning front office → compliance → ops. It is viewed as tedious and time-consuming by both internal teams and customers, making it a perfect candidate for automation.
Workflow goal
Onboard enterprise clients quickly while ensuring complete, defensible KYC and risk classification.
Outputs & Metrics
Time-to-onboard
First-pass approval rate
Compliance exceptions
Client satisfaction
End-to-End Agentic Flow
1
Document Intake
• Corporate docs, UBOs, IDs
2
Extraction & Validation
• Cross-check against registries and policies
3
Risk Classification
• Assign risk tier, determine due diligence depth
4
Gap Resolution
• Generate follow-ups for missing or conflicting info
5
Approval Orchestration
• Route to compliance / legal where needed
6
Account Provisioning
• Trigger downstream system setup
7
Audit Trail Generation
• Evidence pack for regulators
Platform features highlighted
Long-running workflows
Conditional branching
External + internal data fusion
Safe write-back into systems of record
Control Points
Risk-based escalation
No auto-approval for high-risk clients
Full lineage from document → decision